MAULI ENTERPRISES

TERMS & CONDITIONS – Part 1 (Mauli Enterprises)

Effective Date: July 2, 2026

Welcome to Mauli Enterprises. These Terms & Conditions (“Terms”) govern your access to and use of the website, products, services, communications, and digital platforms operated by Mauli Enterprises (“Company,” “we,” “our,” or “us”).

By accessing our website, contacting us, placing an order, subscribing to our services, communicating with us through WhatsApp Business, Rich Communication Services (RCS), email, telephone, or any other official communication channel, you acknowledge that you have read, understood, and agreed to comply with these Terms. If you do not agree with any part of these Terms, you should discontinue using our services immediately.

These Terms are drafted in accordance with applicable laws of India, including the Information Technology Act, 2000, applicable consumer protection laws, and industry best practices. They are also intended to support compliance with Meta (WhatsApp Business Platform) policies and RCS Business Messaging requirements.

1. Introduction

Mauli Enterprises operates its business from:

Business Name: Mauli Enterprises

Address:
S N 120/3 P N 1, Shop No. 4
Near Kalika Mata Mandir
Jalgaon – 425001

Contact Number: 9764656414

Email: sachinfirke7@gmail.com

These Terms constitute a legally binding agreement between Mauli Enterprises and every visitor, customer, client, subscriber, or user of our services.

Our objective is to maintain transparency, protect user rights, safeguard business interests, and ensure responsible usage of all services provided by Mauli Enterprises.

2. Definitions

For purposes of these Terms:

“Company”, “we”, “our”, or “us” refers to Mauli Enterprises.

“User”, “Customer”, “You”, or “Your” means any person or entity accessing our website, purchasing products, using our services, or communicating with us.

“Services” include all products, customer support, consultations, business communications, WhatsApp Business messaging, RCS communications, website features, promotional campaigns, and any related offerings.

“Platform” means our website, mobile interface, social media pages, WhatsApp Business Account, RCS Business Messaging account, and any future digital services operated by Mauli Enterprises.

“Content” includes text, graphics, logos, images, videos, software, documentation, trademarks, service marks, designs, databases, and all intellectual property displayed or made available through our services.

3. Acceptance of Terms

By using our services, you confirm that:

  • You have read these Terms carefully.
  • You agree to comply with all applicable laws.
  • You are legally capable of entering into binding agreements.
  • You accept all rights and obligations described herein.

If you are accepting these Terms on behalf of an organization, you represent that you possess authority to legally bind that organization.

Your continued use of our services constitutes ongoing acceptance of these Terms, including future revisions.

4. Description of Services

Mauli Enterprises offers business-related products and services through physical and digital channels.

Our services may include:

  • Product information
  • Customer support
  • Order management
  • Promotional communications
  • Inquiry handling
  • WhatsApp Business messaging
  • Rich Communication Services (RCS)
  • Email communications
  • Notifications
  • Service updates
  • Customer assistance
  • Digital engagement

We reserve the right to:

  • Modify services
  • Improve functionality
  • Introduce new features
  • Suspend unavailable services
  • Remove discontinued offerings

without prior notice whenever reasonably necessary.

5. Eligibility

To use our services, you represent that:

  • You are at least 18 years of age, or
  • You are using our services under supervision of a lawful parent or guardian.

You further agree that:

  • Information submitted by you is accurate.
  • You will not impersonate another individual.
  • You will not use false identities.
  • You possess legal authority for all actions performed.

Mauli Enterprises reserves the right to refuse services where eligibility requirements are not satisfied.

6. Account Registration

Certain services may require user registration.

When registering, you agree to:

  • Provide truthful information.
  • Keep information updated.
  • Maintain confidentiality of login credentials.
  • Prevent unauthorized access.
  • Notify us immediately upon discovering unauthorized account activity.

You remain solely responsible for all activities conducted using your account.

We reserve the right to suspend or terminate accounts where:

  • Fraud is suspected.
  • False information is submitted.
  • Abuse is detected.
  • Security risks arise.
  • Applicable laws require such action.

7. User Responsibilities

Every user agrees to use Mauli Enterprises’ services responsibly.

Users shall not:

  • Violate Indian laws.
  • Upload unlawful content.
  • Spread malware.
  • Attempt unauthorized access.
  • Interfere with website operations.
  • Reverse engineer software.
  • Circumvent security controls.
  • Transmit harmful code.
  • Send spam.
  • Engage in fraudulent activities.
  • Abuse customer support.
  • Misrepresent identity.
  • Infringe intellectual property rights.
  • Use automated scraping tools without authorization.

Users remain solely responsible for all information they submit through our platform.

8. Orders, Payments and Billing

Where applicable, purchases made through Mauli Enterprises are subject to the following terms:

  • Prices are displayed in Indian Rupees (INR).
  • Taxes shall apply as required under Indian law.
  • Payments must be completed using approved payment methods.
  • Orders become subject to acceptance after successful verification.
  • We reserve the right to refuse suspicious transactions.

Invoices shall be generated where applicable.

Payment gateways operate independently and are governed by their own policies.

Mauli Enterprises is not responsible for banking delays, payment processor downtime, or failures caused by third-party financial institutions.

9. Subscription Renewal and Termination

If any subscription-based service is offered:

  • Subscription periods shall be clearly communicated.
  • Renewal terms shall be disclosed before activation.
  • Users may discontinue future renewals according to applicable policies.

Mauli Enterprises reserves the right to terminate subscriptions where:

  • Terms are violated.
  • Fraudulent conduct occurs.
  • Legal obligations require suspension.
  • Non-payment persists.
  • Platform misuse is identified.

Termination does not eliminate liabilities incurred before termination.

10. Use of WhatsApp Official API & RCS

Mauli Enterprises may communicate with customers through officially approved communication platforms including:

  • WhatsApp Business Platform
  • Meta Business Messaging
  • Rich Communication Services (RCS)

By providing your mobile number and opting to receive communications, you expressly consent to receive:

  • Transactional notifications
  • Order confirmations
  • Customer support messages
  • Appointment reminders (where applicable)
  • Service updates
  • Delivery notifications
  • Promotional communications (where legally permitted)
  • Verification messages
  • Security notifications

All messaging shall comply with:

  • Meta Business Messaging Policies
  • WhatsApp Business Platform Terms
  • Applicable RCS Business Messaging Guidelines
  • Telecom operator regulations
  • Indian privacy laws

Users may opt out of promotional communications by following the unsubscribe instructions or by contacting Mauli Enterprises directly.

Transactional or legally required communications may continue where necessary.

11. Message Delivery & Compliance Policy

Mauli Enterprises strives to ensure reliable delivery of business communications. However:

  • Delivery depends on network availability.
  • Delivery depends upon Meta infrastructure.
  • Delivery depends upon telecom operators.
  • Device compatibility may affect receipt.
  • Internet availability may impact messaging.

We cannot guarantee:

  • Instant delivery
  • Continuous availability
  • Error-free messaging
  • Platform uptime
  • Third-party infrastructure reliability

Users agree not to misuse communication channels by:

  • Sending abusive replies
  • Attempting unauthorized automation
  • Circumventing communication restrictions
  • Using messaging systems for unlawful purposes

We reserve the right to discontinue messaging services where misuse is detected.